We are currently looking for a skilled Inside Sales Associate to provide excellent customer service at our Lenexa office. An ideal candidate will have technical knowledge of HVAC sheet metal equipment selection, application, quoting and selling. Knowledge of products we stock in our warehouse and represent such as grilles, registers, diffusers, exhaust fans, spiral pipe and accessories is a plus. We are looking for people who will increase our client satisfaction resulting in growing our sales to new and existing customers. This is a salary position and includes a benefits package plus potential incentive compensation based on sales, as well as flexible work hours (M-F, 8-hour shift between 7:00 a.m. and 5:00 p.m.)
Responsibilities
- Develop sales by answering the phone, analyzing customer’s requests, and preparing and following up on quotes.
- Once a Purchase Order is received, responsibilities include booking, shop drawing prep and approval, ordering, expediting delivery and billing review.
- Understand competitors, their services and associated pricing.
- Maintain existing and solicit new accounts, while growing sales with both
- Meet and exceed sales and client satisfaction goals.
- Team Player that will do what it takes to satisfy customers.
- Willing and able to assist Warehouse Operations
- Work with outside and inside sales personnel to satisfy customers’ needs including working with the Accounting Department to ensure proper invoicing and crediting.